Table 2 Thematic Analysis: from codes to global theme

- Perception of the risk when deciding to respond

- Types of risks perceived

- Motivations

- Benefits of responding

1.Perceived risks and benefits of responding

Individual determinants of risk perception

Accepting the risk and choosing to respond

- Knowledge or skills

- Past experience with risk

- Self-efficacy

- Demographics

2.Individual characteristics and past experiences as risk modifiers

- Affect heuristic

- Availability heuristic

- ‘Othering’ the risk

3.Use of cognitive heuristics in the risk decision

- Media messages

- Influence of media messages on self/family

- Other sources of information

4.The influence of media messaging on willingness to respond

Social determinants of risk perception: information sources and their influence on willingness.

- Communication to/from MSF

-Training and preparation

- Trust in organisation

-Teamwork

-Voluntary response

5.The influence of institutional trust and communication on willingness to respond

- Family

- Concerns of family

- Impact of family’s opinion

- Communication to/from family

- Public sentiments

- Stigma

6.The influence of family and public on willingness to respond